SHIPPING
🚚 Shipping Policy
Thank you for shopping with Rollie Buddy!
We work hard to ensure your order gets to you quickly and safely. Below you'll find all the details about our shipping process.
📦 Order Processing
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All orders are processed within 1–3 business days.
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You’ll receive a confirmation email once your order has been placed, and another when it ships.
🌍 Shipping Times
Estimated Delivery Time:
🇺🇸 United States: 7–15 business days
🌎 International: 10–20 business days (varies by location)
Please note that these are estimated delivery windows and actual times may vary depending on location, customs clearance, and carrier delays.
📮 Tracking Your Order
Once your order is shipped, you’ll receive a tracking number by email so you can monitor your package every step of the way.
Didn’t get your tracking info? Please check your spam folder or email us at rolliebuddy7@gmail.com.
🌐 International Shipping
We proudly ship worldwide!
International orders may be subject to customs fees, duties, or import taxes, which are the responsibility of the customer. Please check with your local customs office for details.
❗ Shipping Delays
While we do our best to ship promptly, delays can occasionally happen due to:
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High order volume
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Customs clearance (for international orders)
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Weather or postal disruptions
We appreciate your patience and understanding.
📩 Questions?
If you have any questions about your order or need help with tracking, don’t hesitate to reach out:
📧 rolliebuddy7@gmail.com
Thanks again for choosing Rollie Buddy — we’re excited to bring a little more joy to your pet’s day! 🐾